Travel Cards : Senior Citizens (over 60’s)

Concessionary travel arrangements within England for people over 60 have changed. From 1st April 2008 the new English National Concessionary Travel scheme, introduced by the government, gives all Senior Citizens (over 60’s) and eligible people with a disability free travel, on bus only, between the hours of 0930 and 2300 Monday to Friday and all day Saturday, Sunday and Bank Holidays anywhere in England. Please note that this concession does not include coach services.

As part of the new arrangements new English National Concessionary Passes, in a common format, are being issued by all local authorities. As well as bearing the English rose graphic they will also carry the logo of the issuing authority (this will be the Centro logo in the case of people living in the West Midlands County).

Anyone with a new design English concessionary pass displaying the logo can enjoy free local bus travel throughout England between 0930 and 2300 Mondays to Fridays and all day Saturdays, Sundays and Bank Holidays however individual local authorities are able to specify enhancements to the validity of their own scheme, details of these are available from the local authority who issued the pass.

Senior Citizens (over 60’s)
Travel on the Metro

Only English National Concessionary Passes carrying the Centro logo are valid on the Metro.

Free travel on the Metro tram, Ring & Ride and rail services within the Network West Midlands area after 0930 Mondays to Fridays until the end of service and all day Saturdays, Sundays and Bank Holidays is an enhancement provided by West Midlands Passenger Transport Authority for residents of one of the seven districts of the West Midlands county (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall or Wolverhampton.

Holders of passes issued by other local authorities are required to pay for their Metro tram journeys, passengers not holding a valid ticket or pass will be liable to pay a penalty fare.
Using your pass Show your pass every time you make a journey. On a tram, show it to the conductor (if they ask to see it). If you are on a bus, show it to the driver as you board the bus.
Applying for your pass

For people living within the West Midlands County:

For people living within the West Midlands County (Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall or Wolverhampton) passes are issued by Centro.

From January 2008, you will no longer be able to collect your free travel pass from the post office on your 60th birthday, however application forms can be downloaded from the Network West Midlands website.

Once you have filled in the form you will need to take it (with two recent passport photos of yourself, proof of your age and proof of where you live) to any of the Check and Send outlets across the Network West Midlands area.

You can apply up to one month before your 60th birthday.

You also need to apply in this way if you are over 60 and have recently moved into the Centro area.

Holders of existing Centro concessionary passes who have not received an application form for a new style national pass should contact the helpline on 0845 303 6760.
Lost and damaged passes

Please contact Centro’s ticketing department on 0121 214 7878 who will be able to arrange for a replacement.
Using 'Old Style Centro Concessionary passes'

Old style Centro Concessionary over 60's passes will continue to be valid for travel in the West Midlands area only, until September 2008.
More Information

For more details about the over 60's National Pass please see the Network West Midlands website
Contacting the Centro Ticketing Team

If you are not sure whether you are entitled to a travel pass, or if you have any other questions, please contact the Centro ticketing team

By post: Centro Ticketing team, PO Box 9421, Birmingham B19 3TR
In person: Centro Ticketing Team, Centro House Annexe, 16 Summer Lane, Birmingham B19 3SD
By phone: 0121 214 7878.
By email: ticketing@centro.org.uk
(Opening hours: 9am to 4.30pm Monday to Friday.)

For people living outside of the West Midlands County:

If you are not sure whether you are entitled to a travel pass, or if you have any other questions, please contact the Centro ticketing team

Your concessionary travel pass will be issued by the authority who administers you local concessionary travel scheme. If you currently have a bus pass, your national pass will be issued by the same authority that issues you present pass. The Department for Transport website lists details of Bus concession pass providers in England.

Please note: Passes issued by local authorities outside of the West Midlands County are NOT VALID for travel on Metro and holders of these passes are required to pay for their Metro journeys, passengers not holding a valid ticket or pass will be liable to pay a penalty fare.

  Last updated: April 2008