Contact us: Travel care

Please contact us using the form below. Tick an option below to let us know what you are contacting us regarding and fill in your message, email address and name, other details are optional.   (NOTE: Timetable and other promotional literature requests should be made using our Mail & Ride service)
Required
Complaint Problem Suggestion Commendation Other
Your name
Your email Address
Please enter your message to us here
Details (optional)
Your Postal address
Daytime contact number
Fax number
The date of the incident (dd/mm/yy)
The time of the incident, the time you boarded the Metro or times you waited between
The Location of the Incident
Where did you board or wait for the Metro?
Where were you travelling to?
Description of the driver
PLEASE BE SURE TO SUPPLY YOUR CONTACT INFORMATION
If your comments concern transport services or facilities provided by other companies or organisations, we may need to pass your details and comments to them in order to deal with your enquiry. To do this we need your permission under the Data Protection Act. Please indicate your agreement to enable us to do this.   I agree I disagree
Please note: Without this permission we are unable to provide a response to certain types of enquiry.